Processing Time
In 24 hours during the business days for all orders. Note: Business days are defined as Monday through Friday, except holidays.Shipping Fee & Shipping Time
Shipping Fee:Enjoy free standard shipping on all orders to the United States.
Shipping Time:
3-7 Business Days for All Orders from the United States to United States.
Note
You will need to fill in the shipping address at checkout to know if the product is in stock to ship to that area.How to Change Shipping Address
If you placed you order with a wrong address, please contact us to help you to change as soon as possible. Please kindly note that you can only change the address before your purchase is shipped.Guarantee
30-Day Money Back GuaranteeTracking number for every order
Safe payments via Paypal
Contact Kroak
Email:
Customer Support: brandservice@kroak.store
Business Cooperation: brandservice@kroak.store
Email Reply Time: 9am to 6pm, From Monday to Friday(GMT+8).
We look forward to responding to your inquiry within 48 hours of the business day.
Telephone:
+852 81212653
Telephone Reply Time: 8pm to 5am, From Monday to Friday(GMT+8).
Business Information
Company in Hong Kong: HONG KONG TING HUI LIMITEDAddress: 21/F, Hing Lung Commercial Building, 68-74 Bonham Strand, Sheung Wan, Hong Kong
Please note that this is NOT a return address.